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10-23-2011, 04:39 PM
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MS Mayflower
Well, having completed the MS Bounty Launch I turned my attention the MS Mayflower this weekend. I opened the box that I purchased almost a year ago to this date to survey the parts and found some issues with the keel. I think I can straighten everything but thought I would keep a log of my progress and let you see what I am doing. Attached are some photos showing the keel out of the box.
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10-23-2011, 05:26 PM
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Re: MS Mayflower
I would get a new one. That is some screwy warping. Why risk problems down the road. MS will replace it for free.
I hope you enjoy the project. Chuck
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10-23-2011, 05:42 PM
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Re: MS Mayflower
Hi Chuck, I was going to contact MS and see if they would replace it. I was thinking though because it's been over a year they might not honor it.
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10-23-2011, 07:15 PM
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Re: MS Mayflower
They will honor it I am sure....let me know if you have a problem.
Chuck
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10-24-2011, 02:34 PM
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Re: MS Mayflower
I got a reply email from MS today Chuck asking me for the part number and shipping address, looks like there going to send me off a new keel; kudos to MS.
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10-24-2011, 04:12 PM
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Re: MS Mayflower
I've always found MS to be excellent in their customer service.
Also, enjoy building the Mayflower Don. I know I did and Chucks practicum was right on.
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DENNIS
 
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10-29-2011, 09:53 AM
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Re: MS Mayflower
I got an email from MS Parts, the laser machine is down and it will be another week before I see the new keel.
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11-03-2011, 10:04 AM
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Re: MS Mayflower
The new keel arrived today and is very straight compared to the one with the kit. Now I can begin working on the model. Thanks MS.
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11-04-2011, 09:46 AM
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Re: MS Mayflower
Thank you for your patience - we're here to help and always stand behind our kits 100%!
Eric |
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11-14-2011, 10:46 AM
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Re: MS Mayflower
How about this, after such excellent service by ME they don't show a password for my account
 I was able to log into my account a few weeks ago.  I had to give them a new password. 
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